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DISC Unlocked Certification Exam

You must receive a 70% or higher on the exam to move to the final phase of the certification process (the final knowledge check with Cynthia).

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Question 1 of 44

DISC can be characterized as which of the following?

A

A universal language

B

A neutral language

C

An observable language

D

All of the above

Question 2 of 44

Choose all that apply. DISC is NOT a measurement of:

(Select all that apply)
A

Skill

B

Behavior

C

Talent

D

Intelligence

Question 3 of 44

Walter Clarke was the first person to build an instrument, called the "Activity Vector Analysis" based on the DISC theory.

A

True

B

False

Question 4 of 44

Which of the following is NOT an example of “Guarded Behavior”?

A

Goes with the flow

B

Prefers to work independently

C

Limited range of facial expressions

D

Makes decisions based on evidence

Question 5 of 44

Makes most decisions based on his/her feelings best describes  which style of behavior?

A

Open

B

Direct

C

Guarded

D

Indirect

Question 6 of 44

Which two behavior styles are considered “guarded”?

(Select all that apply)
A

D & I

B

I & S

C

S & C

D

C & D

Question 7 of 44

Which of the following best describes the C style?

A

Fast paced and task oriented

B

Slow paced and task oriented

C

Fast paced and people oriented

D

Slow paced and people oriented

Question 8 of 44

Which descriptive word is most commonly used when referring to the D in DISC?

A

Domineering

B

Direct

C

Dominant

D

Decisive

Question 9 of 44

Which of the following descriptive phrases would most accurately describe the S style?

(Select all that apply)
A

Prefers spending time with established relationships vs meeting new people

B

Likes to be in charge

C

Seeks security

D

Tends to get caught up in their dreams

Question 10 of 44

Someone who is slower to make decisions, a great listener, needs time to adjust to change and is a dependable team player, would most accurately describe which style?

A

D

B

I

C

S

D

C

Question 11 of 44

In the D style, which of the behaviors would you be LESS likely to see?

(Select all that apply)
A

Consistent

B

Competitive

C

Ambitious

D

Decisive

Question 12 of 44

Which style is most likely to readily express opinions, use animated facial expressions and become distracted?

A

D

B

I

C

S

D

C

Question 13 of 44

The C style’s strengths can be characterized as:

(Select all that apply)
A

Spending time alone

B

Strives for accuracy

C

Sets high standards for themselves and others

D

Optimistic

Question 14 of 44

Which best describes how I style renews their energy?

A

Spending time with alone

B

Spending time with people

C

Reading a good book

D

Attending a yoga class

Question 15 of 44

The key emotion of the D style is:

A

Frustration

B

Impatience

C

Anger

D

Passion

Question 16 of 44

The key emotion of the I style is:

A

Patience

B

Excitement

C

Joy

D

Optimism

Question 17 of 44

Which is NOT characteristic of the S style?

A

Waits for instructions before taking action

B

Loyal, long term relationships

C

Clearly establishes priorities

D

Does not project a sense of urgency

Question 18 of 44

Which of the following are most accurate in describing the I style?

(Select all that apply)
A

Short attention span

B

People oriented

C

Withdrawn

D

Rule Follower

Question 19 of 44

Which of the following are NOT strategies for identifying a person’s behavior style?

A

Identify if the person is more motivated or discouraged

B

Identify if the person is more open or guarded

C

Identify if the person is more direct or indirect

D

Identify if the person is more task oriented or people oriented

Question 20 of 44

Which of the following environmental clues can be an indicator of behavior style? 

(Select all that apply)
A

Desk looks disorganized and cluttered

B

Walls may contain achievement awards

C

Desk or walls contain family photos

D

Desk is functional with essential supplies only

Question 21 of 44

Which of the following are NOT used in identifying behavior style?

A

Verbal and non-verbal clues

B

Visual indicators of openness and directness

C

Motivation and value clues

D

Environmental clues

Question 22 of 44

Non-emotion is the key emotion for which style?

A

D

B

I

C

S

D

C

Question 23 of 44

Which of the following statements are NOT TRUE regarding The Adaptive Graph (Graph I)

(Select all that apply)
A

It is the behavior the person feels they need to use to survive or succeed at the job

B

It is the behavior others see even though it may not be their true behavior

C

It is the most changeable

D

It measures how someone is naturally wired

Question 24 of 44

Which of the following statements are NOT true about the Natural Graph (Graph II) ?

(Select all that apply)
A

Is typically the “real you”

B

Seldom changes significantly

C

Indicates how a person is motivated

D

Shows how a person is likely to behave under stress

Question 25 of 44

Which of the following are common reasons for a significant difference between the natural graph and the adaptive graph?

(Select all that apply)
A

Guarding themselves from consequences out of fear

B

Searching to discover who they really are

C

Trying to survive

D

None of the above

Question 26 of 44

Adapting natural behavior long term can cause stress, mental health challenges and job dissatisfaction.

A

True

B

False

Question 27 of 44

What does it mean when a style on the DISC graph measures between 80-100?

(Select all that apply)
A

The person taking the assessment is attempting to outsmart the tool

B

It will take more energy for the person to adapt their behavior when necessary to achieve their goal

C

People will likely become annoyed with the person

D

This is a strong tendency and can be used to achieve great success as well as potentially create significant tension

Question 28 of 44

What is it called when all four bars are above the 50% line?

A

Over shift graph

B

Tight graph

C

False graph

D

None of the above

Question 29 of 44

Unusual graphs may indicate which of the following?

(Select all that apply)
A

Attempting to be seen as an overachiever

B

Transitioning from one environment to another

C

Pressure to be all things to all people

D

Trying to outsmart the system

Question 30 of 44

Behavioral adaptability is primarily determined by which two elements?

A

Flexibility and aptitude

B

Drive and determination

C

Willingness and fortitude

D

Skill and diligence

Question 31 of 44

All are important considerations in adaptability EXCEPT…

A

Some people are more naturally adaptable than others

B

Adaptability is a choice

C

We tend to be more adaptable at work and with people we know less

D

Adaptability is important to all successful relationships

Question 32 of 44

Choose the appropriate style for which these suggestions are relevant when building rapport.

·       Shake hands firmly, introduce yourself with confidence and show them personal interest

·       Give them positive feedback and let them know you can relate to their ideas

·       Ask questions about them and be prepared for lengthy answers

·       Use stories to illustrate your point

A

D

B

I

C

S

D

C

Question 33 of 44

How would you expect the S style to naturally be feeling prior to a meeting with a D style?

(Select all that apply)
A

Strong, confident and ready to present their thoughts

B

Sick to their stomach and concerned they’ll mess everything up

C

Excited to have an opportunity to step up and present their viewpoint

D

Prepared with data and information that supports their research and conclusion

Question 34 of 44

When selling to the C style, which of the following should you plan to implement into the conversation to best earn their trust? 

(Select all that apply)
A

Bring logical proof that accurately document your point

B

Ask personal questions to draw them out of their shell

C

Give them time to analyze the data you’ve provided

D

Emphasize logic, accuracy and reliability

Question 35 of 44

Which styles would you most expect to experience potential tension and frustration?

(Select all that apply)
A

D & C

B

I & C

C

D & S

D

S & I

Question 36 of 44

The Platinum rule states which of the following?

A

Treat others the way you want to be treated

B

Treat others the way their parents treated them

C

Treat others the way they treat their dog

D

Treat others the way they want to be treated

Question 37 of 44

Easily frustrated with the pace of others best describes which style?

A

D

B

I

C

S

D

C

Question 38 of 44

Renews their energy by spending time alone best describes which style?

A

D

B

I

C

S

D

C

Question 39 of 44

Likes to know what to expect and prefers security best describes which style?

A

D

B

I

C

S

D

C

Question 40 of 44

Fears criticism of their work best describes which style?

A

D

B

I

C

S

D

C

Question 41 of 44

Is naturally optimistic and thinks “best case scenario” best describes which style?

A

D

B

I

C

S

D

C

Question 42 of 44

Avoids conflict and cares what others think about them best describes which styles?

A

D & I

B

I & S

C

S & C

D

C & D

Question 43 of 44

May come across as insensitive and arrogant best describes which style?

A

D

B

I

C

S

D

C

Question 44 of 44

May allow others to take advantage due to their desire to please best describes which style?

A

D

B

I

C

S

D

C

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